Why Clicks Matter

I used to be creative director on the Blue Cross account. We did some very nice advertising for Blue Cross. We even won some Clios (no thanks to me, I had great people working for me) -- back when Clios were worth something.

The primary objective of the advertising was simple -- to get people to apply for a Blue Cross policy.

The way we did it was to put 800 numbers in our TV spots and coupons

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